Privacy Policy

Data Controller

The data controller is Actos App, Av. Vibert 36, 1212 Lancy, Geneva, Switzerland. Contact: contact@actos.app.

Data Collected

We collect the following data:

• Identification data: name, surname, email address, company name
• Connection data: IP address, browser type, pages viewed
• Usage data: reports created, projects, observations, photos
• Payment data: processed by our secure payment provider (no banking data is stored on our servers)
• Contact data: messages sent through the contact form

Purposes of Processing

• Provision and management of the Actos App service
• Management of your user account and projects
• Account-related communications (notifications, updates)
• Improvement of our services and usage analysis
• Responding to your inquiries via the contact form

Legal Basis for Processing

The processing of your data is based on: contract performance (use of the service), your consent (contact form, non-essential cookies), our legitimate interest (service improvement, security) and our legal obligations (billing, legal retention).

Data Retention

Your personal data is retained for the duration of your use of the service, then 30 days after account deletion. Billing data is retained for 10 years in accordance with legal obligations. Contact data is retained for 3 years from your last contact.

Data Sharing

Your data is never sold to third parties. It may be shared with our technical subcontractors (hosting, email delivery) strictly within the scope of providing the service, and only with GDPR-compliant providers.

Cookies

This website uses cookies strictly necessary for the operation of the service. Analytics cookies may be used with your consent to improve the user experience. You can manage your cookie preferences at any time through your browser settings.

Your Rights

In accordance with the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of your data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at contact@actos.app. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or with the competent data protection authority in your country of residence.

Changes

Actos App reserves the right to modify this privacy policy at any time. Changes take effect upon publication on the website. We will inform you of any significant changes by email or via an in-app notification.